* 24-month warranty on hardware and software lifetime technical support (For new machines, warranty drift).

* Warranty 06 months hardware and software lifetime technical support (For used machines).

* The first 10 days of testing if the device has a hardware error will be exchanged for 1 or pay the full price if there is no equivalent device exchanged.

* For used machines if you are wondering between Models (Gold / Carbon / Sapphire / Arte) we will support Free trial for the first 7 days. If not, you can change to another model only charge the difference between the models in addition without any additional cost.

* Warranty in all territories outside Vietnam (warranty period depends on geographical location)